Refund & Returns Policy

Your satisfaction matters to us. VT Herbal Organic offers a money-back guarantee.

Money-back guarantee

If you are not satisfied with your product, contact us within 7 days of delivery on 0302 3142123 (call or WhatsApp) or at order.vtherbal@gmail.com with your order details. Our team will guide you through the refund process.

Damaged or wrong item

If your parcel arrives damaged or you receive the wrong product, tell us within 48 hours of delivery with a photo and we will replace it at no cost.

How to contact us

Phone / WhatsApp: 0302 3142123 (24/7)

Email: order.vtherbal@gmail.com